Returns and Refunds Policy
At Yazoo, customer safety and hygiene are our top priorities. Please read the policy carefully before placing an order.
No Refunds
We do not offer refunds on any orders placed through our website under any circumstances.
No Returns or Exchanges
For hygiene and safety reasons, we do not accept returns or exchanges on innerwear products.
Exception – Damaged or Defective Item
An exchange or replacement will only be considered if the product received is damaged or defective.
If you receive a damaged or defective item:
You must contact us within 48 hours of delivery.
Provide your order number and clear photos/video of the issue.
After verification, we will arrange a replacement of the same item.
No refund will be issued.
Order Cancellations
Orders cannot be cancelled once they have been processed or shipped.
Contact for Support
For any concerns related to damaged or defective products, you can reach us at:
📩 support@yazoo.in.
📞 +91 84540 89431